A glimpse at the beauty that Mother Nature and the 44 acre Carraro Cactus Gardens are unfolding this April of 2020. Thanks, TCS Volunteers: Don A, Tom C, Gayle B and Eileen M for these fantastic photos!
Category: Castle Tours
Tovrea Castle Tours Canceled through May 28, 2020
Update:
As of April 6, 2020, all tours and special events have been canceled through May 28, 2020.
All guests with tickets for the Full Flower Super Moon Tours on May 6 will receive a full refund; no exchanges are being offered.
Guests with Regular Tour Tickets have the option of an exchange (through April 10, 2020, 11 pm Arizona Time) or a full refund. If you would like a refund, do nothing and your tickets will be automatically refunded.
If you wold like to exchange your Regular Tour Tickets for a Fall 2020 Tour please contact BrownPaperTickets directly by telephone (800-838-3006 extension 1) by Friday April 10, 11 pm, Arizona Time. Please use the call back option on your call to BrownPaperTickets, if necessary, as their call volume is very high. They will call you back without losing your place in line. They are open for your call 6 am to 10 pm, Arizona Time.
Update:
As of March 18, 2020, the window to request exchanges for tours from March 19 – April 26 has ended – those not exchanged during this time have been automatically refunded.
March 13, 2020
Good evening, Castle Guests.
I am writing to you about your upcoming Tour at Tovrea Castle at Carraro Heights. Due to the increase in coronavirus (COVID-19) and with your health and safety in mind, Tovrea Carraro Society is postponing our Regular and Super Moon Tours from March 19 – April 26, 2020.
We are offering you the opportunity to either receive a full refund of your tour tickets or exchange them for a tour in September through December 2020 or for the Full Flower Super Moon Tour on May 6, 2020, if you hold those tickets. We do not ordinarily exchange tour tickets, but this is an extraordinary time.
Due to the rapidly approaching dates of your tour along with the size and nature of our tours, we need to have you respond to BrownPaperTickets directly by telephone (800-838-3006 extension 1) within 72 hours (March 17, 2020, 9 pm, Arizona Time) to start the refund process or exchange your tickets. Please use the call back option on your call to BrownPaperTickets, if necessary, as their call volume is very high. They will call you back without losing your place in line. They are open for your call 24 hours a day.
Please be prepared to identify yourself as the ticket buyer with your name, ticket confirmation number, email and/or telephone number.
Be advised that you will be exchanging or refunding your tickets for the same number that you initially purchased e.g. you have purchased 4 tickets that you will exchange for 4 tickets in the Fall of 2020 within the range of September through December 2020 or for the Full Flower Super Moon Tour on May 6, 2020.
-If exchanging your tickets, you must select the same tour date and time for all tickets being exchanged.
-If refunding your tickets, you may not receive a partial refund; you will receive a refund for all tickets purchased.
If BrownPaperTickets does not hear from you within 72 hours (by March 17, 2020, 9 pm, Arizona Time) we have authorized BrownPaperTickets to automatically refund your tour tickets.
We appreciate your love of the Castle and your desire to tour this amazing historic site. We look forward to seeing you soon!
Sincerely,
Tamera Zivic, President
Tovrea Carraro Society
Lottery Ticketing System – new for Fall Tickets, September – December, 2020
Due to overwhelming demand for tour tickets, Tovrea Carraro Society has determined that a Lottery Ticket System is the only fair mechanism for distribution of tickets to our Guests. This Lottery Ticket System will begin for the Fall 2020 Regular Tour Tickets (September – December, 2020). Special Event Tours will NOT be included in the Lottery System at this time, but may be in the future.
If you are interested in adding your email to the mailing list for updates on this new Lottery Ticket System, please click here. You are NOT signing up for the Lottery, itself, but will receive updates when it is open, policies for the Lottery Ticket System and other pertinent information.
Jan – May 2020 Tour Tickets for Tovrea Castle Available July 1, 2019 at 6 am!
Tickets for January through May 2020 Tours
Available for Purchase on July 1, 2019 at 6 am, Arizona Time
Available for Purchase on July 1, 2019 at 6 am, Arizona Time
Friday, Saturday & Sunday Tours Available
5025 E Van Buren St, Phoenix
Purchase Your Tickets at TovreaCastleTours
The nearly 2-hour tour includes the historic Castle’s main floor and basement, extensive grounds and cactus gardens surrounding the Castle, as well as an opportunity to pick up mementos in the Treasures at the Castle Gift Shop.
Click here or on the image to easily book your tickets.
Guests are greeted by Tovrea Carraro Society volunteers at the Visitor Center and taken through the Carraro Cactus Gardens by tram with a certified docent. The tour winds through the beautiful 44 acres, viewing the outer buildings, before arriving at Tovrea Castle.
The tour is ADA accessible; please let us know that you are bringing a wheelchair or walker. We cannot accommodate MOTORIZED assistive devices (wheelchairs, scooters, etc). Other Special arrangements should be made at least 2 weeks prior to your tour date and time, particularly for assistive devices for hearing and sight impairments.
This is a rain or shine, cold or hot tour; guests are advised to wear appropriate clothing for the weather.
Tours must be booked in advance; reserve your ticket by booking online. Due to high demand, booking your tickets when they are first released is highly suggested. Tour tickets are sold on a first come, first served basis. You may purchase tour tickets online at Tovrea Tour Tickets or by calling 1-800-838-3006 and speaking to an agent.
________________________________________________________________
Be advised that tours for commercial touring companies and professional photographers, using photos for commercial purposes, are priced at a higher rate and are very limited and not available through these regular tours. If you are interested in booking a tour through your tour management company or for a photography session, please call us for special pricing and dates at tours@tovreacastletours.com If you are a commercial touring company or professional photographer and book anyway, we will cancel your tickets.
Please be aware that there are no tour refunds within 72 hours of your selected tour date. Tour refunds are for every ticket you have purchased e.g. 6 tickets purchased on same credit card, cannot refund only 2 tickets, but all 6!
All refunds must be requested from and approved by Tovrea Carraro Society; Brown Paper Tickets will refer you back to us to authorize your refund. You may call us at 602/256.3221 or email us at tours@tovreacarrarosociety.org to request a refund. Remember, this must be at least 72 hours before your tour. Please also contact us if you need to update information related to your order.
We are unable to make exchanges between dates. There is NO RESELLING of tickets under any circumstances.
Fall 2019 Tour Tickets for Tovrea Castle Available March 1, 2019 at 6 am!
Tickets for September through December 2019 Tours
Available for Purchase on March 1, 2019 at 6 am, Arizona Time
Available for Purchase on March 1, 2019 at 6 am, Arizona Time
Friday, Saturday & Sunday Tours Available
5025 E Van Buren St, Phoenix
Purchase Your Tickets at TovreaCastleTours
The nearly 2-hour tour includes the historic Castle’s main floor and basement, extensive grounds and cactus gardens surrounding the Castle, as well as an opportunity to pick up mementos in the Treasures at the Castle Gift Shop.
Click here or on the image to easily book your tickets.
Guests are greeted by Tovrea Carraro Society volunteers at the Visitor Center and taken through the Carraro Cactus Gardens by tram with a certified docent. The tour winds through the beautiful 44 acres, viewing the outer buildings, before arriving at Tovrea Castle.
The tour is ADA accessible; please let us know that you are bringing a wheelchair or walker. We cannot accommodate MOTORIZED assistive devices (wheelchairs, scooters, etc). Other Special arrangements should be made at least 2 weeks prior to your tour date and time, particularly for assistive devices for hearing and sight impairments.
This is a rain or shine, cold or hot tour; guests are advised to wear appropriate clothing for the weather.
Tours must be booked in advance; reserve your ticket by booking online. Due to high demand, booking your tickets when they are first released is highly suggested. Tour tickets are sold on a first come, first served basis. You may purchase tour tickets online at Tovrea Tour Tickets or by calling 1-800-838-3006 and speaking to an agent.
________________________________________________________________
Be advised that tours for commercial touring companies and professional photographers, using photos for commercial purposes, are priced at a higher rate and are very limited and not available through these regular tours. If you are interested in booking a tour through your tour management company or for a photography session, please call us for special pricing and dates at tours@tovreacastletours.com If you are a commercial touring company or professional photographer and book anyway, we will cancel your tickets.
Please be aware that there are no tour refunds within 72 hours of your selected tour date. Tour refunds are for every ticket you have purchased e.g. 6 tickets purchased on same credit card, cannot refund only 2 tickets, but all 6!
All refunds must be requested from and approved by Tovrea Carraro Society; Brown Paper Tickets will refer you back to us to authorize your refund. You may call us at 602/256.3221 or email us at tours@tovreacarrarosociety.org to request a refund. Remember, this must be at least 72 hours before your tour. Please also contact us if you need to update information related to your order.
We are unable to make exchanges between dates. There is NO RESELLING of tickets under any circumstances.
