Author: Tovrea Carraro Society

Tovrea Castle at Carraro Heights Re-Opens for Guests with Tour Tickets

September 17, 2020

Re-opening September 18, 2020 for Fall Tours!

We are taking every precaution to ensure the health and safety of our Guests and Staff. 

Everyone is required to wear a face mask, will practice social distancing, with tour sizes broken into smaller groupings.  All participating must sign and submit a coronavirus COVID-19 Waiver of Liability prior to participating in public events, including tours, at Tovrea Castle at Carraro Heights.

Guests with Tour Tickets for September through December 2020 will be contacted via the Ticket Purchaser’s email, with updates on the tours within 2 weeks of their tour date.  If you have questions prior to that time, please contact us at Tours@TovreaCastleTours.com.

Tours are sold out through December 31, 2020.  If tickets become available they are immediately put back out for sale.
Check tovreacastletours.com/castle-tours/ for further information and availability.

Tovrea Castle Tours Canceled through August 14, 2020

May 13, 2020

Update:

As of April 13, 2020, due to health and safety concerns related to COVID-19, all tours and special events at Tovrea Castle at Carraro Heights have been canceled through August 14, 2020. 

Refunds for all guests with tickets for the Full Flower Super Moon Tours on May 6 have been requested; no exchanges were available.  

Guests with Summer Twilight Tour Tickets had the option of an exchange (through May 8, 2020, 3 pm Arizona Time) or a full refund.  All requests for refunds and Fall Twilight Tour exchanges have been made.

Guests with Regular Tour Tickets had the option of an exchange (through April 10, 2020, 11 pm Arizona Time) or a full refund.  All requests for refunds and fall tour exchanges have been made.

Lottery Ticketing System – Schedule has changed Due to COVID-19

February 20, 2020

Due to overwhelming demand for tour tickets, Tovrea Carraro Society has determined that a Lottery Ticket System is the only fair mechanism for distribution of tickets to our Guests.

Initially meant to begin for the Fall 2020 regular tour tickets, the COVID-19 pandemic and the need to exchange regular tour tickets from the Spring to the Fall 2020, has changed the regular tour ticket time period for the Lottery Ticket System.  The launch date for these tickets has not yet been determined; if you are on our email mailing list for updates you will be notified – and always check our website for updates, too.

The Lottery Ticket System will now cover the Spring 2021 Regular Tour Tickets (January – May 2021).  Special Event Tours will NOT be included in the Lottery System at this time, but may be in the future.

Ticket_LotterySystem_SignupIf you are interested in adding your email to the mailing list for updates on this new Lottery Ticket System, please click here.  You are NOT signing up for the Lottery, itself, but will receive updates when it is open, policies for the Lottery Ticket System and other pertinent information.

~Tour the Castle in the Twilight ~ Tour Tickets Available December 2, 2019 at 6 am

November 29, 2019

twilight-tours

Explore Tovrea Castle at Carraro Heights
on a Twilight Tour


Fridays and Saturdays
May 29, 30 & June 5, 6
7:15 pm and 8:00 pm Tours 

Tickets Will Be Released for Purchase on December 2, 2019 at 6 am, Arizona time.

 Click Here to Easily Order Your Twilight Tour Tickets Online

There’s a certain magic to the Castle and its 44 acres when the sun gets low in the sky, and the pale orange glow of evening twilight begins to change into night. It is a beautiful sight to see!

On your tour of the Castle, you’ll cruise by tram around the Cactus Gardens and the Outbuildings, without stops or commentary, before exploring the Castle’s first floor and basement, all accompanied by members of our Certified Volunteer Team.

The tour is ADA accessible; please let us know that you are bringing a wheelchair or walker.  We cannot accommodate MOTORIZED assistive devices (wheelchairs, scooters, etc).  Other Special Arrangements should be made at least 2 weeks prior to your tour date and time, particularly for assistive devices for hearing and sight impairments.  This tour is not suggested for children under age 15.

This is a rain or shine, cold or hot tour; guests are advised to wear appropriate clothing for the weather.

Please understand that there are no tour refunds within 72 hours of your selected tour date. Tour refunds are for every ticket you have purchased e.g. 6 tickets purchased on same credit card, cannot refund only 2 tickets, but all 6!   We are unable to make exchanges between dates and times.

Be advised that tours for commercial touring companies and professional photographers, using photos for commercial purposes, are priced at a higher rate and are very limited and not available through these regular tours. If you are interested in booking a tour through your tour management company or for a photography session, please contact us for special pricing and dates at tours@tovreacastletours.com If you are a commercial touring company or professional photographer and book anyway, we will cancel your tickets.

RESELLING of tickets is not allowed under any circumstances and is strictly enforced.

All refunds must be requested from and approved by Tovrea Carraro Society; Brown Paper Tickets will refer you back to us to authorize your refund. You may call us at 602/256.3221 or email us at tours@tovreacarrarosociety.org to request a refund. Remember, this must be at least 72 hours before your tour.

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