As of April 13, 2020, due to health and safety concerns related to COVID-19, all tours and special events at Tovrea Castle at Carraro Heights have been canceled through August 14, 2020.
Refunds for all guests with tickets for the Full Flower Super Moon Tours on May 6 have been requested; no exchanges were available.
Guests with Summer Twilight Tour Tickets had the option of an exchange (through May 8, 2020, 3 pm Arizona Time) or a full refund. All requests for refunds and Fall Twilight Tour exchanges have been made.
Guests with Regular Tour Tickets had the option of an exchange (through April 10, 2020, 11 pm Arizona Time) or a full refund. All requests for refunds and fall tour exchanges have been made.
Booking Your Tickets
The historic Tovrea Castle at Carraro Heights was opened for public tours by Tovrea Carraro Society on March 10, 2012.
The 90-minute Regular Tour includes the historic Castle’s main floor and basement, extensive grounds and cactus gardens surrounding the Castle, as well as an opportunity to pick up mementos in the Treasures at the Castle Gift Shop. Special Event Tours vary in length. Please be sure to read the tour description for any tour before booking.
Due to occupancy limits and the historic nature of the site, tour size is limited and tours must be booked in advance. Tour ticket purchases are limited for each type of tour; please check the information on the tour you are interested in before trying to book. Regular Tours are held on Fridays, Saturdays and Sundays; Group Tours on Thursdays and Special Events on Wednesdays. The Castle and Grounds are ‘dark’ on Mondays and Tuesdays for maintenance, repairs and ongoing upkeep.
Due to overwhelming demand for tour tickets, Tovrea Carraro Society has determined that a Lottery Ticket System is the only fair mechanism for distribution of tickets to our Guests.
Initially meant to begin for the Fall 2020 regular tour tickets, the COVID-19 pandemic and the need to exchange regular tour tickets from the Spring to the Fall 2020, has changed the regular tour ticket time period for the Lottery Ticket System.
The launch date for the Lottering Ticket System has not yet been determined; if you are on our email mailing list for updates you will be notified – and always check our website for updates, too.
The Lottery Ticket System will now cover the Spring 2021 Regular Tour Tickets (January – May 2021). Special Event Tours will NOT be included in the Lottery System at this time, but may be in the future.
If you are interested in adding your email to the mailing list for updates on this new Lottery Ticket System, please click here. You are NOT signing up for the Lottery, itself, but will receive updates when it is open, policies for the Lottery Ticket System and other pertinent information.
ABOUT THE TOVREA CASTLE at CARRARO HEIGHTS REGULAR TOUR
Guests are greeted by Tovrea Carraro Society at the Visitor Center and taken through the Carraro Cactus Gardens by tram with a certified docent. The tour winds through the beautiful 44 acres, viewing the outer buildings, before arriving at Tovrea Castle.
The tour is ADA accessible; please let us know that you are bringing a wheelchair or walker. We cannot accommodate MOTORIZED assistive devices (wheelchairs, scooters, etc). Other Special Arrangements should be made at least 2 weeks prior to your tour date and time, particularly for interpreters and assistive devices for hearing and sight impairments.
Please be aware that there are no tour refunds within 72 hours of your selected tour date; exchanges are not available. There is not a wait list for cancellations. RESELLING of tickets is not allowed under any circumstances and is strictly enforced.
Tours are a ‘go’ rain or shine; we advise our guests to wear appropriate clothing for the weather conditions.
Tour tickets are sold on a first-come, first-served basis. You can purchase your tour tickets online for the February through June, 2020 at Tovrea Tour Tickets or by calling 1-800-838-3006 and speaking to an agent.
- Regular Tour Tickets for SEPTEMBER THROUGH DECEMBER 2020 will be chosen by a Lottery Ticket System – limited to 1, 2, 3 or 4 tour tickets.
Click here to add your email to the mailing list so that we can notify you with updates on the Lottery Ticket System – when it will open, policies and more.
- Fall Twilight Tour Tickets for Friday/Saturday evenings in September, 2020 will be released at 6 am Arizona Time on July 1, 2020 – limited to 1 or 2 tour tickets.
Check for Tickets to Tour by Clicking Here.
FAQs on Purchasing Tickets for Tours in May – June, 2020
Q: Is there a wait list?
A: There is not a wait list for tickets.
Q: Am I limited to the number of tickets I can purchase?
A: Yes, each type of tour has its own ticket purchasing limits – check the description before ordering.
Q: What happens when you refund someone’s tickets?
A: When a ticket is refunded it is immediately re-released for sale on Brown Paper Tickets.
Q: How do I check to see if tickets have become available?
A: The date selection drop-down menu defaults to the first date with available tickets. If the first date option displayed shows tickets as unavailable, all dates are sold out. When clicking on the date drop-down menu, if a date is grayed out then tickets are unavailable. Dates with available tickets will display in black font. You can also call Brown Paper Tickets at 1-800-838-3006 to check availability.
Q: Once I have placed my order in my basket how long do I have to complete the transaction?
A: Your tickets are safely held for 15 minutes, allowing you ample time to make your purchase
Q: Can I place an order with Brown Paper Tickets over the phone?
A: Yes, but we do not recommend it when tickets are first released. We expect tickets to sell out very quickly so for reasons of speed we very strongly suggest you buy online through the Brown Paper Tickets website.
Be advised that tours for commercial touring companies and professional photographers, using photos for commercial purposes, are priced at a higher rate and are very limited and not available through these regular tours. If you are interested in booking a tour through your tour management company or for a photography session, please contact us for special pricing and dates at firstname.lastname@example.org
If you are a commercial touring company or professional photographer and book anyway, we will cancel your tickets.
|General Admission for Regular Tours
$20 / Person
Children 2 and Under FREE
Special Events and Evening Tours
Varying Admission Fees depending on the Tour
|1 Adult Must Accompany every 2 children under the age of 12|
Regular Tour Times
|January – March
8:30 AM & 10:30 AM
|April – May
7:30 AM & 9:30 AM
Evening Tours Only
7:15 PM & 8:00 PM
|July – August
CLOSED FOR TOURS
|October – December
8:30 AM & 10:30 AM